Nikon finally recalls Z8 cameras for strap eyelet failures

After reports started rolling in about Nikon Z8 strap eyelets detaching themselves from the camera body for no apparent reason, Nikon had apparently issued temporary instructions to its retailers to test each unit before it left the door. Now, the Japanese camera maker has come up with a more structured, robust solution and is recalling affected Z8 cameras for repair. 

Nikon doesn't seem to be issuing replacement units in this case. Instead, it wants to pre-emptively inspect and repair and loose strap eyelets, regardless of warranty status.

"Nikon will service both of the left and right camera strap eyelets."

Curiously, despite offering a recall for the issue, Nikon doesn't appear to be taking full responsibility for what appears to be an assembly or QC issue, citing impacts and stress as causes for the failing strap eyelets.

Based on our investigation into the matter, it has become clear that this issue may occur if a Z 8 camera strap eyelet is subjected to conditions such as a strong impact or continuous heavy stress.

Regardless, the recall covers all shipping costs to and from the customer, and Nikon is, once again, instructing Z8 owners to check whether or not their cameras need to be recalled by entering the device's serial number on the Z8 Service Advisory page.

This is the second recall in the Z8's short life cycle, but it's commendable that Nikon is at least addressing the issue. Canon, on the other hand, has been basically ignoring complaints about loose EOS R5 and R6 hot shoe mounts for years.

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