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Nikon addresses failing Z8 strap lugs by telling retailers to yank on them before selling them and issuing replacement bodies when necessary

Nikon is apparently aware of the issue with its Z8 camera strap lugs. (Image source: Facebook - edited))
Nikon is apparently aware of the issue with its Z8 camera strap lugs. (Image source: Facebook - edited))
A few days ago, reports started popping up of Nikon Z8 strap lugs simply resigning from their duties and falling off the camera for no reason. Now, Nikon has responded to the issue, instructing distributors to test the strap lugs by tugging on them before sale. While this may seem a bit excessive, Nikon is also reportedly testing recalled units for the same problem.

Shortly after the announcement of the Nikon Z8, it was the subject of a recall involving the lens mount. More recently, Nikon's latest full-frame mirrorless camera came under fire on social media for camera strap lugs that were detaching themselves from their cameras, sometimes costing photographers opportunities and time due to broken gear.

At the time that the issue first popped up, Nikon seemingly had yet to address the issue, but Nikon Rumors reported that Nikon is handling the loose strap lugs via its distribution network.

The only info I can give you is that Nikon informs the distributers to test the bodies. Aka yank the lugs with a strap connected. I also heard Nikon intends to test units for this flaw specifically when they come back for the recall.

A confidential source located in Europe has also reportedly confirmed that Nikon has advised retailers test the lugs before they sell any Z8 units. Additionally, Nikon has reportedly stated that they are investigating the matter, so it's expected that it will be handled one way or another, if Nikon's recall over the lens mount is anything to go by.

It's entirely normal to run into Issues in the initial production runs of a new product, but these sorts of failures tend to add inconvenience to consumers. Until Nikon addresses the faulty mounts more officially, it may be best to hold off upgrading to the Z8 unless absolutely necessary.

Until this update, it Nikon was seemingly taking care of customers with faulty lugs, as confirmed by a Notebookheck commenter who had his strap lugs fail, by issuing a new camera body, which is the right thing to do in the case of a manufacturing defect.

Buy a Fujifilm X-S20 mirrorless APS-C hybrid camera with XC15-45 mm lens kit on Amazon.

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> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2023 07 > Nikon addresses failing Z8 strap lugs by telling retailers to yank on them before selling them and issuing replacement bodies when necessary
Julian van der Merwe, 2023-07-29 (Update: 2023-07-29)