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Intel claims 13th and 14th-gen Raptor Lake laptop chips are not affected by their desktop counterparts' instability issues

High-end Intel laptop processors should not suffer from instability issues, Intel says (image generated by DALL-E 3.0)
High-end Intel laptop processors should not suffer from instability issues, Intel says (image generated by DALL-E 3.0)
Alderon Games, one of the developers that flagged the instability issues of 14th and 13th-gen Raptor Lake desktop chips, says they're experiencing similar issues on HX-branded laptop chips. An Intel spokesperson insists its laptop chips are fine and attribute the crashes to hardware/software problems.

Game developers and users alike highlighted numerous problems with Intel's 13th and 14th-gen Raptor Lake processors, specifically high-end SKUs like the Core i9-13900K and Core i9-14900K. Even though OEMs have supposedly fixed the issue via a BIOS update, it persists, and Intel's silence on the matter makes matters worse. Alderon Games, one of the developers who initially flagged the problem, now say they faced similar problems in high-end laptops. In a Reddit post, an employee states:

The laptops crash in the exact same way as the desktop parts including workloads under Unreal Engine, decompression, ycruncher or similar. Laptop chips we have seen failing include but not limited to 13900HX etc. We have seen these crashes on Razer, MSI, Asus Laptops and similar used by developers in our studio to work on the game. The crash reporting data for my game shows a huge amount of laptops that could be having issues.

Unfortunately, this is the only recorded instance of Raptor Lake-HX (13th and 14th-gen) chips crashing. While the problem may persist on high-end laptops, not too many instances of it have been reported online, presumably because there are a lot fewer of those in the wild compared to enthusiast-grade CPUs. We won't know for sure until the developer makes said crash logs public. In a statement to Digital Trends, an Intel spokesperson said:

Intel is aware of a small number of instability reports on Intel Core 13th/14th Gen mobile processors. Based on our in-depth analysis of the reported Intel Core 13th/14th Gen desktop processor instability issues, Intel has determined that mobile products are not exposed to the same issue.

Intel says the crashes could be a result of software/hardware issues. Then again, it isn't entirely impossible for 14th and 13th-gen Raptor Lake parts to be afflicted by the same issues as their desktop counterparts. After all, they are the same die fine-tuned for a laptop form factor. If true, the true reason for the above mentioned failures could be more than just the chips being bombarded with too much power. 

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> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2024 07 > Intel confirms 13th and 14th-gen Raptor Lake laptop chips are not affected by their desktop counterparts' instability issues
Anil Ganti, 2024-07-20 (Update: 2024-07-21)