Global tech outage linked to a CrowdStrike Windows content update grounds flights, disrupts businesses worldwide
UPDATE (5:55 a.m. EDT): George Kurtz, the CEO of CrowdStrike, posted a statement on X/Twitter at 5:45 a.m. EDT, acknowledging a defect in a recent content update for Windows systems, which is believed to be causing the widespread tech outage. He emphasized that it's not a security breach and the company has already deployed a fix. The company is urging customers to utilize their support portal for the latest updates and avoid unofficial communication channels.
A widespread tech outage is causing major disruptions across various industries today, the 19th of July. Airlines like American Airlines, Delta, and United have grounded flights due to communication issues. While Microsoft previously addressed an outage impacting some airlines, the cause of this wider disruption remains unclear.
Early reports suggest a potential link to a software issue with CrowdStrike Falcon Sensor, a cybersecurity program. CrowdStrike is an American cybersecurity tech company based in Austin, Texas that was founded back in 2011. The firm utilizes cloud-based AI and machine learning to deal with threats in real-time. According to an alert from the company, CrowdStrike's “Falcon Sensor” software is causing Microsoft Windows to crash and display what most people refer to as the "blue screen of death".
It's no small outage either — the impact is far-reaching, affecting travel, healthcare, finance, and media. Airports are experiencing delays, airlines are facing booking system issues, and some hospitals are unable to use their booking systems. Financial institutions are also warning of disruptions, which means banking apps could go down, and broadcasters could temporarily go off-air.
While the full picture is still coming to light, it's interesting to zoom out and see how much a single security issue can cause a domino effect, and how commonly big companies are getting impacted by such issues, be it data breaches or outages. Just earlier today, nearly $230 million was reported stolen from an Indian crypto exchange, and two days ago, Yacht retailer MarineMax was targeted by a hacker group, leading to them losing crucial user information.
As per reports, experts are working to resolve the issue, but it's important to note that it is not a security breach or a cyberattack of any sorts, as confirmed by the company CEO.
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CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We…
— George Kurtz (@George_Kurtz) July 19, 2024