Notebookcheck

Fail: Sony stops Android 10 rollout for the Xperia XZ2 & XZ3 because of multiple bugs

Sony should have delivered better Android 10 updates than what is currently on offer. (Image source: Sony)
Sony should have delivered better Android 10 updates than what is currently on offer. (Image source: Sony)
Sony took a few months to prepare the release of Android 10 for its latest set of smartphones. Apparently, it did not take long enough as people have been complaining of experiencing a multitude of bugs. The situation is so dire that Sony has ceased the rollout of Google's latest OS to the likes of the Xperia XZ2 and XZ3.

Sony angered fans when it announced the official update plan for its Xperia smartphones in November, with the company dropping support for the XZ1 series. It has been able to meet its schedule though, unlike some OEMs. Android 10 should bring some long-awaited features to Xperia handsets like a system-wide dark mode, improved notification management and an improved power-saving mode, among other changes. Unfortunately, the OS upgrade seems to have introduced a lot of bugs, especially for the Xperia XZ2 and Xperia XZ3.

Reports of crippling bugs have been piling up on Reddit and the official Sony Xperia Support Forum since the rollout began. According to multiple reports, people have been experiencing fingerprint sensors slowing down, non-functional "Google System Update" apps appearing on the home screen, Google Play Store crashes, Android Auto connection issues and non-functional camera apps. There have been general performance and battery issues, too.

While people have ventured workarounds for some of these problems, including resetting afflicted devices and restoring them from a backup, Sony has been unable to offer anything conclusive. Worse still, Wccftech now reports that the company has stopped rolling out the update indefinitely so that it can address the various problems listed above. The sheer volume makes us wonder how the Android 10 update passed through Sony's quality control team, at any rate.

Source(s)

Read all 1 comments / answer
static version load dynamic
Loading Comments
Comment on this article
Please share our article, every link counts!
> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2020 02 > Fail: Sony stops Android 10 rollout for the Xperia XZ2 & XZ3 because of multiple bugs
Alex Alderson, 2020-02-12 (Update: 2020-02-12)
Alex Alderson
Alex Alderson - News Editor - @aldersonaj
Prior to writing and translating for Notebookcheck, I worked for various companies including Apple and Neowin. I have a BA in International History and Politics from the University of Leeds, which I have since converted to a Law Degree. Happy to chat on Twitter or Notebookchat.