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Current-gen MacBook Pro keyboards lambasted by Apple community

Apple’s current-gen MacBook Pro keyboards are being labelled “defective” by some. (Source: Apple)
Apple’s current-gen MacBook Pro keyboards are being labelled “defective” by some. (Source: Apple)
Apple is taking flak for its current-gen MacBook Pro keyboards from its usually loyal community. Daring Fireball’s John Gruber has labeled it “one of the biggest design screw ups in Apple history,” while others are calling it “defective” and suggesting it should be recalled.

Apple’s current-generation MacBook Pros are taking heat from its usually loyal fan base. Already controversial for its inclusion of an OLED Touch Bar that offers questionable utility, its ultra-low profile short travel keyboards have also copped complaints for the feel they provide. Now it appears that there may be a serious design flaw with the keyboards that makes them non-responsive to input when any type of debris, even just dust, gets under the keys.

Apple aficionado John Gruber, who runs the well-respected Apple blog Daring Fireball, has joined the chorus of critics lambasting the new MacBook Pro keyboard. “This keyboard has to be one of the biggest design screwups in Apple history,” says Gruber. “Everyone who buys a MacBook depends upon the keyboard and this keyboard is unreliable.” Casey Johnson writing for The Outline writes that “my one-year-old MacBook Pro’s keyboard stopped working if a single piece of dust slipped under there.” Former Macworld Senior Editor Jason Snell adds that “if these problems are remotely as common as they seem to be, this is an altogether defective product that should be recalled.”

Apple has thus far has refused to acknowledge that there is any kind of fault with its MacBook Pro keyboards. This is despite customers reporting that even when they have had the keyboard replaced, the problem reoccurs. The MacBook Pro keyboard is a second-generation design of the keyboard fitted to the original all-new 12-inch Retina MacBook that incorporates a patented butterfly mechanism that keeps the overall profile of the keyboard extremely low. It is not known whether this is contributing to the issue, but the issue does appear to place a serious question mark over the reliability of one of Apple’s flagship products.

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Apple’s patented butterfly mechanism is claimed to provide stability and responsiveness. (Source: Apple)
Apple’s patented butterfly mechanism is claimed to provide stability and responsiveness. (Source: Apple)
Apple’s marketing material for its MacBook Pro keyboard. (Source: Apple)
Apple’s marketing material for its MacBook Pro keyboard. (Source: Apple)

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2018 04 > Current-gen MacBook Pro keyboards lambasted by Apple community
Sanjiv Sathiah, 2018-04-27 (Update: 2018-04-27)
Sanjiv Sathiah
Sanjiv Sathiah - News Editor
I have been tech-obsessed from the time my father introduced me to my first computer, an Apple ][. Since then, I have grown to enjoy exploring and experimenting with any computing platform that I can get my hands on – I am the definitive early adopter! I have always been interested in how we can use technology to shape and improve our lives, most recently using it to record, mix and master my debut record, Acuity – Nature | Nurture out now on Spotify.