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AMD recommends uProf tool instead of HWInfo or AIDA64

HWInfo drawing a blank TDP for the Ryzen 7 2700U-powered Lenovo Ideapad 720s (Source: Own)
HWInfo drawing a blank TDP for the Ryzen 7 2700U-powered Lenovo Ideapad 720s (Source: Own)
According to AMD, third-party analytical tools may not be giving correct information on Raven Ridge SoCs like the Ryzen 5 2500U or Ryzen 7 2700U. It's unknown if popular tools like HWInfo or AIDA64 would ever be updated to fully support Raven Ridge SoCs. For now, AMD μProf is the only reliable method.

This year's IFA set the stage for a ludicrous number of new product announcements with many scheduled to launch in a matter of weeks. Beyond all the PR noise and product reveals, however, we also learned from on-site sources that certain software analytic tools have been reporting incorrect info about AMD SoCs all along.

After speaking directly with a representative from AMD, we can confirm that both HWInfo and AIDA64 are unreliable for obtaining TDP values on Raven Ridge SoCs. In fact, AMD is unsure which third-party analytical tool can give the most accurate report on the AMD SoC. For now, AMD recommends using its in-house μProf tool for those who want to gather more detailed specifications on their AMD CPUs.

The Raven Ridge family includes many mainstream processors for desktops and laptops such as the Ryzen 5 2400G, Ryzen 5 2500U, and Ryzen 7 2700U. We rely on both HWInfo and AIDA64 for gathering hardware information on our review units and they indeed draw blanks on TDP values for systems equipped with Raven Ridge processors. There is no word yet on when or if HWInfo and AIDA64 will be updated to fully support Raven Ridge.

(September 7, 2018 update: AIDA has contacted us claiming that they are aware of the issue with certain AMD SoCs. It remains to be seen if a proper fix is on the way.)



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Allen Ngo, 2018-09- 6 (Update: 2018-09- 8)