Why gamers love Valve: Unusual player request fulfilled in just one day

On October 18, Steam user Aiodensghost asked in the Steam Community forums why they couldn't connect a CD drive to their Steam Frame. They wanted to watch movies on the go and install older games from CDs, with 2006's Need for Speed: Carbon being a particular favorite. However, the VR headset could neither access the contents of the discs nor supply enough power to the drive. The problem: Support for optical drives is currently disabled in the Steam Frame's customized Linux kernel.

Valve developer Gabe Rowe responded the following day at 9:43 PM CEST – and just eight minutes later, at 9:51 PM, a commit from the same developer appeared on GitHub, enabling the necessary kernel support for CD-ROM drives. That doesn't mean the feature is already usable on the Steam Frame, but the software foundation is now in place. Before users can actually connect an external CD drive, the change still needs to be tested, integrated into a new system image and distributed through an update. When that will happen remains to be seen.

This isn't the first time Valve has gone above and beyond for its customers. Recently, the company behind Steam sent a Steam Deck owner a free replacement carrying case after a baby-related mishap and helped an indie developer save their game ahead of Steam Next Fest. Back in 2022, Gabe Newell even personally delivered Steam Decks to customers – and the community loves Valve for gestures like these. This latest example is once again drawing plenty of praise on Reddit, particularly because Valve is willing to accommodate even highly unusual requests, such as adding support for CD-ROM drives – and do so in a remarkably short amount of time.
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Image source: Wikimedia Commons, CC BY 2.0 license









