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WhatsApp outages greet users in the New Year

WhatsApp had a brief outage at the dawn of the New Year. (Source: VentureBeat)
WhatsApp had a brief outage at the dawn of the New Year. (Source: VentureBeat)
WhatsApp went down in many parts of the world on the occasion of New Year much to the dismay of users. The outage, however, was quickly resolved and the service is now back online.

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It is probably not the best way to ring in the New Year but there was a brief WhatsApp outage in several parts of the world on New Year's day midnight. The outages were concentrated in England, Germany, the Netherlands as well as parts of Italy, Spain, Central Europe, and India. Elsewhere, outages were reported in Rio de Janeiro, Kuala Lumpur, Tel Aviv, Dubai, Mumbai, Toronto etc. — basically in many populous areas of the world.

Downdetector reported outages occurring at around 9 am PT. The outage was, however, brief and the service was restored within an hour. A WhatsApp spokesperson confirmed the outage but did not state any reason for the same. In India, the service was down from 12 AM to 1 AM IST. The Facebook-owned company restored the service by 12:40 AM IST but it stopped working again before getting back fully online by 1 AM IST. Users could not see the blue ticks indicating the message has been delivered despite parties on both sides being online. Users started pouring out their frustration online and hashtags such as #WhatsAppisdown and #WhatsAppstoppedworking started trending on Twitter.

WhatsApp has become the default communication tool for many smartphone users and the service has developed to allow businesses to directly offer customer service. As such, the service could have temporarily crashed due to the massive exchange of New Year greetings all over the world. Thankfully, things are now back to normal and hopefully, stays that way.

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Vaidyanathan Subramaniam
Vaidyanathan Subramaniam - Managing Editor - 1390 articles published on Notebookcheck since 2012
Though a cell and molecular biologist by training, I have been drawn towards computers from a very young age ever since I got my first PC in 1998. My passion for technology grew quite exponentially with the times, and it has been an incredible experience from being a much solicited source for tech advice and troubleshooting among family and friends to joining Notebookcheck in 2017 as a professional tech journalist. Now, I am a Lead Editor at Notebookcheck covering news and reviews encompassing a wide gamut of the technology landscape for Indian and global audiences. When I am not hunting for the next big story or taking complex measurements for reviews, you can find me unwinding to a nice read, listening to some soulful music, or trying out a new game.
contact me via: @Geeky_Vaidy
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2018 01 > WhatsApp outages greet users in the New Year
Vaidyanathan Subramaniam, 2018-01- 1 (Update: 2018-01- 1)