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The Galaxy S7 could have an overheating issue

The Galaxy S7 edge could have an overheating issue
The Galaxy S7 edge could have an overheating issue
Last month, Samsung attempted to cover up a Galaxy S7's battery failure. Can they be trusted after the Note 7's failures and now this?

Just last month, a Galaxy S7 edge sold in Singapore overheated and completely died. Luckily, no one was injured when the battery failed, aside from Samsung's reputation. With less than a day before the Galaxy S8 is released, this recent failure is only bringing back memories of the Note 7's failures. After initially being recalled due to random, fiery battery failure, the re-released Note 7 exhibited the same issue. Months later, it was determined that the Note 7's tapered battery design was the culprit, causing shorts in the circuitry. 

Whether this S7 edge failed because of a faulty battery or something else entirely is unclear, but how Samsung is handling the issue is downright shady. After the S7 edge died just days after it was purchased, Samsung demanded the owner sign a complete non-disclosure agreement before agreeing to provide a replacement. The owner, taken aback by the proposed agreement, decided to raise awareness about this potential cover-up on social media instead. Even though Samsung Mobile Singapore promised to look into it, as of March 24th, he still hadn't received a replacement. This raises the question of whether other S7 owners have experienced battery failure but decided to just sign the NDA. If Samsung wanted to give consumers a reason to doubt their credibility and skip the Galaxy S8, this is it. Let us know if this will make you think twice about preordering a Galaxy S8.

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The owner taking to social media
The owner taking to social media
Samsung replacement & NDA form
Samsung replacement & NDA form
The owner taking to social media
The owner taking to social media
The owner taking to social media
The owner taking to social media

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2017 03 > The Galaxy S7 could have an overheating issue
Nicholas Morbidelli, 2017-03-29 (Update: 2017-03-29)