Samsung says the Galaxy S7 lineup is safe
Not long after the Galaxy Note 7 disaster, various reports claimed that the Galaxy S7 lineup is affected by similar battery issues. Now, Samsung steps forward with an official statement that denies these rumors.
The note that Samsung issued last Friday reads the following: "Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident."
Unfortunately for Samsung, the problem remains - "the true cause" might still be related to the battery itself, after all. The Galaxy Note 7 failure managed to push the company's profit 30 percent down year-on-year, and gaining back the consumers' trust is a very difficult task that lies ahead.
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