Notebookcheck Logo

Samsung says the Galaxy S7 lineup is safe

Samsung Galaxy S7 lineup not having battery problems
Blue Coral Samsung Galaxy S7 Edge phablet
A few incidents involving Galaxy S7 and Galaxy S7 Edge handset made Samsung step forward with a statement that reassures its customers this lineup of handsets is not affected by the same battery issues that plagued the ill-fated Galaxy Note 7.

Not long after the Galaxy Note 7 disaster, various reports claimed that the Galaxy S7 lineup is affected by similar battery issues. Now, Samsung steps forward with an official statement that denies these rumors.

The note that Samsung issued last Friday reads the following: "Samsung stands behind the quality and safety of the Galaxy S7 family. There have been no confirmed cases of internal battery failures with these devices among the more than 10 million devices being used by consumers in the United States; however, we have confirmed a number of instances caused by severe external damage. Until Samsung is able to obtain and examine any device, it is impossible to determine the true cause of any incident."

Unfortunately for Samsung, the problem remains - "the true cause" might still be related to the battery itself, after all. The Galaxy Note 7 failure managed to push the company's profit 30 percent down year-on-year, and gaining back the consumers' trust is a very difficult task that lies ahead.


static version load dynamic
Loading Comments
Comment on this article
Please share our article, every link counts!
Codrut Nistor, 2016-11-21 (Update: 2016-11-21)