Seemingly originally due this month but possibly released last month, it seems that multiple P20 Pro handsets remain without their EMUI 10 update. Spotted in the comments of several tweets by @HuaweiEMUI, numerous people have been asking where the Android 10 upgrade for the P20 Pro is.
Sadly, it turns out that few, if any, P20 Pro handsets have received EMUI 10. According to the EMUI10 Update Schedule, the P20 Pro is not due to receive EMUI 10 in any market until May 2020.
Worse still, Huawei has been releasing EMUI 10 in batches, with often months passing before a supposedly eligible device receives its update. Hence, it seems that Huawei India was misinformed when it stated that "EMUI 10 for [the] Huawei P20 Pro has been recently released". So, if you have not received EMUI 10 on your P20 Pro yet, you are not the only one. In fact, no one should have a stable version of EMUI 10 running on their P20 Pro, according to Huawei.
Source(s)
Huawei, @HuaweiEMUI (1) (2) (3). Gadgets Now - Image credit