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Google launches Pixel 4 XL battery repair programme in some countries

Google will offer replacement Pixel 4 XL batteries in five countries, including the US. (Image source: ASCII.jp)
Google will offer replacement Pixel 4 XL batteries in five countries, including the US. (Image source: ASCII.jp)
Google has launched a free battery repair programme for the Pixel 4 XL. The programme affords the Pixel 4 XL an additional year of coverage, albeit only in a handful of countries.
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Google may have moved away from the Pixel 4 XL with the Pixel 5, but the company has not forgotten about its former smartphone. While the Pixel 4 XL is Google's most recent flagship smartphone, with a 1440p display, a Soli radar chip and Active Edge functionality, the device also has battery-related issues. Google has covered these issues under warranty, but this will have expired for many devices bought before July 2020.

Thankfully, Google has now launched a repair programme that extends free Pixel 4 XL battery replacements for another year. The programme covers the following issues:

  • Not able to turn on the phone
  • The phone restarts or shuts down randomly without a manual restart or shutdown
  • Charging with an adaptor
  • Wireless charging
  • The phone’s battery is draining significantly faster than earlier in its use

Unfortunately, the additional year only applies to devices bought in Canada, Japan, Singapore, Taiwan and the US. You can check if your device is eligible on Google's Repair Centre portal. Ultimately, Google's new programme puts those five countries on par with Google's warranties in Australia, the EU, and the UK. It remains to be seen if Google will include the Pixel 4 in the same programme though, which also suffers from battery-related issues.

(Image source: Google)

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Alex Alderson
Alex Alderson - Senior Tech Writer - 3834 articles published on Notebookcheck since 2018
Prior to writing and translating for Notebookcheck, I worked for various companies including Apple and Neowin. I have a BA in International History and Politics from the University of Leeds, which I have since converted to a Law Degree. Happy to chat on Twitter or Notebookchat.
contact me via: @aldersonaj
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2021 07 > Google launches Pixel 4 XL battery repair programme in some countries
Alex Alderson, 2021-07-20 (Update: 2021-07-20)