GPD gaffes mount up as it leaks email addresses while addressing a Win 3 hardware mishap
According to reports, GPD has made several blunders regarding the Win 3's launch, its Tiger Lake-based handheld. The Win 3 should have an Intel AX200 Bluetooth and Wi-Fi module, which supports the Bluetooth 5.0 and WiFi 6 standards. However, that has not been the case for all units.
Instead, GPD has equipped some with the Intel Dual Band Wireless-AC 7265, an older module that supports Bluetooth 4.2 and WiFi 5. The company blames a supplier and factory mix-up for the problem and is offering people two resolutions. In short, it will either refund people US$30 or send an Intel AX200 module to install yourself.
Typically, swapping an M.2 2230 module would be simple. Unfortunately, GPD solders the Bluetooth/Wi-Fi module to the Win 3's board, making it a repair beyond the scope of most people, in our opinion.
Worse still, GPD used CC rather than BCC in an email sent to people who had received units with the wrong Bluetooth/Wi-Fi card. The mistake leaked over 100 email addresses, albeit only to those who received the email. Nonetheless, it is an error that an established company should not be making, in our opinion.