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Apple offers free repairs for products damaged in the recent Japan floods

Apple will be repairing products damaged in the Japan floods for free. (Source: Apple)
Apple will be repairing products damaged in the Japan floods for free. (Source: Apple)
Apple Japan is offering to repair Apple products damaged in the recent floods in Japan, free of cost. Those affected can directly contact Apple to arrange for a pick up till the end of September. However, there could be delays in delivery as courier services are still suspended in some areas.

Apple has offered to repair all Apple products including the iPhone, Mac, Apple Watch, iPad, iPod, and Thunderbolt Display directly damaged by the devastating rains and floods in Japan that occurred early this month. The company's support page, translated from Japanese, says —

We wish to express our heartfelt sympathy to everyone who received the damage due to the recent disaster and we pray for the earliest reconstruction as soon as possible... For defects directly damaged by the recent disaster, we will respond as much as possible to repair. In addition, we may ask you to present a certificate to confirm the customer at the time of repair application.

Those who wish to avail the service can directly contact Apple Support on 0120-27753-5 for a free pickup. Applications are not accepted online. The free service period is available till the end of September, 2018. This service, however, does not cover accessories such as the Beats headphones. Due to ongoing relief efforts and extensive damage, courier services have been suspended in some parts of the country, which may hamper pickups and deliveries on time. 

It is definitely a heartening gesture by Apple to offer free services in times of such disasters. Successive heavy rains in southwestern Japan in early July caused devastating floods and landslides leading to an estimated death toll of 225 people including 13 missing individuals and loss of property worth US$6.69 billion.


MacRumors via Apple (Japanese)

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Vaidyanathan Subramaniam
Vaidyanathan Subramaniam - Managing Editor - 1586 articles published on Notebookcheck since 2012
Though a cell and molecular biologist by training, I have been drawn towards computers from a very young age ever since I got my first PC in 1998. My passion for technology grew quite exponentially with the times, and it has been an incredible experience from being a much solicited source for tech advice and troubleshooting among family and friends to joining Notebookcheck in 2017 as a professional tech journalist. Now, I am a Lead Editor at Notebookcheck covering news and reviews encompassing a wide gamut of the technology landscape for Indian and global audiences. When I am not hunting for the next big story or taking complex measurements for reviews, you can find me unwinding to a nice read, listening to some soulful music, or trying out a new game.
contact me via: @Geeky_Vaidy
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2018 07 > Apple offers free repairs for products damaged in the recent Japan floods
Vaidyanathan Subramaniam, 2018-07-28 (Update: 2018-07-28)