Notebookcheck

Nvidia issues recall on European power plug adapters

Nvidia issues recall on European power plug adapters (Source: Nvidia)
Nvidia issues recall on European power plug adapters (Source: Nvidia)
The "duck head" style plug heads shipped with some Shield tablet and Shield TV retail units may easily snap and pose electrical risks.

Owners of the Nvidia Shield tablet or Shield TV may want to double-check their AC adapters as the manufacturer is recalling a number of defective units. In particular, the prongs on certain European wall adapters can easily break and subsequently cause shocks if improperly handled.

As detailed on the official Nvidia recall page, owners can identify a faulty European plug head in one of two ways. If a certain "punch mark" order is identified or if there is no letter "B" on the back of the adapter head, then the adapter will be faulty. These adapters were shipped between the dates of July 2014 and May 2017 alongside other universal AC adapters.

Affected users can register with Nvidia to receive a free replacement plug head. This particular recall is the second major voluntary recall since the Shield tablet battery debacle back in 2015. Fortunately for Nvidia, the actual Shield products and cables are otherwise functioning as expected this time for what should be a less costly recall program compared to the estimated $1 million Shield tablet recall program.

Working For Notebookcheck

Are you a techie who knows how to write? Then join our Team! Especially English native speakers welcome!

Currently wanted: 
News and Editorial Editor - Details here

If the letter "B" is missing, then the European adapter is faulty (Source: Nvidia)
If the letter "B" is missing, then the European adapter is faulty (Source: Nvidia)
The "punch mark" order indicating a faulty European adapter (Source: Nvidia)
The "punch mark" order indicating a faulty European adapter (Source: Nvidia)

Source(s)

static version load dynamic
Loading Comments
Comment on this article
Please share our article, every link counts!
> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2017 08 > Nvidia issues recall on European power plug adapters
Allen Ngo, 2017-08-14 (Update: 2018-05-15)
Allen Ngo
Allen Ngo - US Editor in Chief
After graduating with a B.S. in environmental hydrodynamics from the University of California, I studied reactor physics to become licensed by the U.S. NRC to operate nuclear reactors. There's a striking level of appreciation you gain for everyday consumer electronics after working with modern nuclear reactivity systems astonishingly powered by computers from the 80s. When I'm not managing day-to-day activities and US review articles on Notebookcheck, you can catch me following the eSports scene and the latest gaming news.