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Nextbit Robin support shuts down

Nextbit Robin Android smartphone no loses customer support as of early August 2017
Nextbit Robin
Razer will no longer provide customer support for this handset from now on, but software updates will continue to arrive until February 2018, as previously announced.

After facing quite a few delays, the Nextbit Robin finally arrived in February 2016. Sadly, Razer acquired Nextbit in the first month of 2017 but promised to provide support for its handsets. Now, we hear that customer support for Nextbit Robin has been shut down.

A message posted by Nextbit on Twitter earlier today reads "Effective August 1st 2017, we’ve shut down support for Robin." Fortunately, it was followed by another one that clears all confusion and highlights the fact that software updates will be provided until February 2018, as previously announced. Warranties will be fulfilled for six more months, reveals Nextbit.

Those Nextbit Robin users in need of support can get help from other owners of this handset on the Razer Insider forums, but they can also check the online self-help available at since that one is not being taken down anytime soon.

In the meantime, Razer is apparently busy working on its own smartphone that is expected to focus on gaming. Unfortunately, there are no details to talk about at this stage, but we will keep you posted.


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Codrut Nistor, 2017-08- 2 (Update: 2017-08- 2)