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Google Pixel 2 software fix coming for crackling earpiece issue

Google has at least one patch lined up for the Pixel 2. (Source: Google)
Google has at least one patch lined up for the Pixel 2. (Source: Google)
Google has responded to complaints about a crackling or buzzing noise affecting some Pixel 2 owners. Apparently the fault is software-related and will be addressed in an upcoming patch.

Google has acknowledged an issue affecting some Pixel 2 owners that causes the phone earpiece to either produce a buzzing or crackling sound. The issue is just one of several that have plagued Pixel 2 and Pixel 2 XL owners since the devices went on sale, including issues with battery life, wireless connectivity and screen burn in on the larger device.

Google’s Pixel community manager Orrin Hancock had this to say in response to a substantial number of complaints about the issue:

Hey all,

We’re rolling out a software update in the coming weeks which eliminates a faint buzzing sound on some Pixel 2 devices when the phone is placed to your ear during a phone call.

Thanks.


Although Google hasn’t released a date for the patch, it seems likely that it will roll out as part of the monthly security patch expected in December. The last security patch in November also included a fix for an NFC issue that affected both Pixel 2 and Pixel 2 XL owners.

Source(s)

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2017 11 > Google Pixel 2 software fix coming for crackling earpiece issue
Sanjiv Sathiah, 2017-11-20 (Update: 2017-11-20)
Sanjiv Sathiah
Sanjiv Sathiah - News Editor
I have been tech-obsessed from the time my father introduced me to my first computer, an Apple ][. Since then, I have grown to enjoy exploring and experimenting with any computing platform that I can get my hands on – I am the definitive early adopter! I have always been interested in how we can use technology to shape and improve our lives, most recently using it to record, mix and master my debut record, Acuity – Nature | Nurture out now on Spotify.