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Google Pixel 2 software fix coming for crackling earpiece issue

Google has at least one patch lined up for the Pixel 2. (Source: Google)
Google has at least one patch lined up for the Pixel 2. (Source: Google)
Google has responded to complaints about a crackling or buzzing noise affecting some Pixel 2 owners. Apparently the fault is software-related and will be addressed in an upcoming patch.
Sanjiv Sathiah,
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Google has acknowledged an issue affecting some Pixel 2 owners that causes the phone earpiece to either produce a buzzing or crackling sound. The issue is just one of several that have plagued Pixel 2 and Pixel 2 XL owners since the devices went on sale, including issues with battery life, wireless connectivity and screen burn in on the larger device.

Google’s Pixel community manager Orrin Hancock had this to say in response to a substantial number of complaints about the issue:

Hey all,

We’re rolling out a software update in the coming weeks which eliminates a faint buzzing sound on some Pixel 2 devices when the phone is placed to your ear during a phone call.

Thanks.


Although Google hasn’t released a date for the patch, it seems likely that it will roll out as part of the monthly security patch expected in December. The last security patch in November also included a fix for an NFC issue that affected both Pixel 2 and Pixel 2 XL owners.

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Sanjiv Sathiah
Sanjiv Sathiah - Senior Tech Writer - 1229 articles published on Notebookcheck since 2017
I have been writing about consumer technology over the past ten years, previously with the former MacNN and Electronista, and now Notebookcheck since 2017. My first computer was an Apple ][c and this sparked a passion for Apple, but also technology in general. In the past decade, I’ve become increasingly platform agnostic and love to get my hands on and explore as much technology as I can get my hand on. Whether it is Windows, Mac, iOS, Android, Linux, Nintendo, Xbox, or PlayStation, each has plenty to offer and has given me great joy exploring them all. I was drawn to writing about tech because I love learning about the latest devices and also sharing whatever insights my experience can bring to the site and its readership.
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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2017 11 > Google Pixel 2 software fix coming for crackling earpiece issue
Sanjiv Sathiah, 2017-11-20 (Update: 2017-11-20)