Bambu 3D printer recall: Customers can either receive a full refund and voucher, or wait for replacement parts and compensation

Bambu has several 3D printers on offer, including the Bambu Lab A1 from last year. The company has now announced a recall of the A1 due to a possible electrical malfunctioning problem related to the heatbed cable. According to the manufacturer, only 0.1% of all A1 models are affected by this fault.

Unfortunately, Bambu has stated that it is not completely clear what is causing the fault. In some cases, the cable is said to have been damaged during installation of the printer, but in other cases the fault has nothing to do with installation issues. Accordingly, the recall affects all A1 printers and not just certain batches; a batch-specific recall is the method of choice if the problems can be traced back to faulty batches of purchased cables, for example.

Bambu recommends all users to stop using the 3D printer immediately. Users can currently choose between two offers. The printer can be returned regardless of its condition and customers will receive a full refund. The shipping costs will also be covered and customers will also receive an $80 voucher for the Bambu Store on request. A new version of the A1 will be released in May.

Customers can also wait until the end of March, when an improved heating bed is expected to be available. Customers will receive a $120 voucher for the heatbed, which can be used to purchase accessories or consumables. Affected customers are then advised to report back on a corresponding page.

Possible alternatives: Buy the Creality Ender 3 or the ELEGOO Neptune 3 Pro at Amazon.