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US EV recall: Almost 15,000 Mercedes-Benz electric vehicles recalled due to potential sudden loss of battery power

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Around 15,000 Mercedes-Benz EVs have been recalled in the US due to faulty battery management software. The recall affects models like the 2023 and above Benz EQE, the EQS, and the EQS SUV, to name a few. Owners of the affected cars will be notified starting next month.

Mercedes-Benz has recalled around 14,912 EVs in the US following the appearance of an issue with the battery management system software. The recall with the National Highway Traffic Safety Administration (NHTSA) ID of 24V372 is said to affect 30 SKUs of EVs like the Mercedes-Benz EQE, EQE SUV, AMG EQE, AMG EQE SUV, and more of model year 2023 and above.

According to the NHTSA recall notice, the recall is due to faulty battery management software which “may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.” This sudden loss of drive power can result in an accident as the issue can creep up during driving. InsideEV explains that the battery management software could potentially cut power to the wheels after being unable to handle diagnostic requests from different control units.

While the problem reportedly resolves after a restart, it could show up without any notice on the instrument cluster. For this reason, Mercedes-Benz will issue letters to owners of recalled EVs starting July 23 2024 after which they can head over to a dealer and get the battery management software updated free of cost.

Mercedes-Benz recall notice. (Source: NHTSA)
Mercedes-Benz recall notice. (Source: NHTSA)
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> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2024 06 > US EV recall: Almost 15,000 Mercedes-Benz electric vehicles recalled due to potential sudden loss of battery power
Fawad Murtaza, 2024-06- 5 (Update: 2024-06- 5)