Razer gets found out with misleading 'N95 grade' marketing claims for its Zephyr and Zephyr Pro face masks
Razer debuted the Zephyr Pro at CES 2022 last week, a slight upgrade on last year's Zephyr mask. Retailing for US$150, the Zephyr Pro has built-in speakers for amplifying your voice and Chroma RGB accents. Additionally, Razer stated that the Zephyr Pro supported N95-grade filters, implying that the mask is at least medical-grade. However, that is not the case.
The Razer Zephyr and Zephyr Pro are not medical devices, respirators, surgical masks, or personal protective equipment (PPE) and are not meant to be used in medical or clinical settings.
Additionally, Razer has set out the third-party laboratory testing behind what it now calls 'air purification filters'. It is worth noting that Razer does not claim that its masks are certified by authorities. Instead, the company reports that it 'took guidance from regulatory agencies' to establish its testing protocols.
Razer may not have gotten off the hook quite yet, though. So far, Wu has complained to the Centres for Disease and Control and Prevention (CDC) in US. Razer has not publicly commented any further beyond its two tweets on January 8. Incidentally, it was happy to endorse Engadget's decision just 24 hours before to endorse the Zephyr Pro as the 'Best Wearable of CES 2022'. According to Engadget, Razer removed its 'N95 grade' terminology:
to avoid any confusion...[it will] directly reach out shortly to existing customers to clarify.