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Buying an RTX laptop? MSI will extend warranty by one year if purchased from Xotic PC

Buying an RTX laptop? MSI will extend manufacturer warranty by one year if purchased from Xotic PC (Source: MSI)
Buying an RTX laptop? MSI will extend manufacturer warranty by one year if purchased from Xotic PC (Source: MSI)
MSI is encouraging buyers to look beyond just Amazon and Newegg by offering two-year warranty as standard when purchasing from smaller resellers and BTOs. The promotion gives these smaller stores a slight edge and a bigger reason for gamers to shop around instead of only looking at the usual online marketplaces.

Purchasing a new laptop in the U.S. normally comes with a one-year limited manufacturer warranty with a few OEMs offering two years as standard. In an attempt to remain competitive now that RTX laptops are available, MSI will offer two-year limited warranty as standard on its laptops.

The change, however, comes with a couple of caveats. Firstly, the offer applies only to new MSI GeForce RTX laptops and so older GTX laptops will still have the usual one-year limited warranties. Secondly, users must purchase the MSI laptop from select resellers like Xotic PC where systems are customized and built-to-order (BTO) for customers. Buyers must also register their new purchases with MSI in order to take advantage of the warranty.

Why not offer the two-year warranty on every new RTX laptop purchased no matter the store or market? By having it be exclusive to BTO resellers, MSI can help boost sales and traffic to these smaller online stores who have to compete against Amazon and Newegg. BTO resellers like Xotic PC and iBuyPower are typically more specialized in gaming PCs with potentially higher levels of customer service as a result.

The promotion applies to U.S. customers and we'll update this page once we learn more about any pertinent regions. Other major gaming OEMs like Asus have yet to offer something similar as of this writing.

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> Notebook / Laptop Reviews and News > News > News Archive > Newsarchive 2019 02 > Buying an RTX laptop? MSI will extend warranty by one year if purchased from Xotic PC
Allen Ngo, 2019-02-17 (Update: 2019-02-17)
Allen Ngo
Allen Ngo - US Editor in Chief
After graduating with a B.S. in environmental hydrodynamics from the University of California, I studied reactor physics to become licensed by the U.S. NRC to operate nuclear reactors. There's a striking level of appreciation you gain for everyday consumer electronics after working with modern nuclear reactivity systems astonishingly powered by computers from the 80s. When I'm not managing day-to-day activities and US review articles on Notebookcheck, you can catch me following the eSports scene and the latest gaming news.