Beta version of WhatsApp Business for iOS released

After the launch of WhatsApp Business for Android, the popular messaging service owed an iOS version to Apple users. According to Wabetainfo, a beta version of WhatsApp Business for iOS was released today.

The installation is straightforward and simple. The first question asked is whether the chat history of the normal WhatsApp messenger should be transferred to WhatsApp Business. After that, you can enter your company information, field, and business hours. The main difference between the two WhatsApp versions is most notable in the messaging tools. Here businesses benefit from three different messaging options: greeting messages, away messages, and quick replies.

The greeting message, which we already know from the android version, sends a welcome message to new contacts or to customers with whom the last contact dates back 14 days. The away message, which amounts to an out-of-office message, can be used at specific times or outside of business hours. These two messaging options can of course be deactivated at will, or activated only for specific contacts.

Quick replies, on the other hand, are freely definable shortcuts that can be inserted into text messages with a slash and a string.