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Only laptop factory in Europe: A look into the Panasonic Toughbook plant in Cardiff

Only laptop factory in Europe: A look into the Panasonic Toughbook plant in Cardiff
Only laptop factory in Europe: A look into the Panasonic Toughbook plant in Cardiff
There are not many places in Europe where laptops are still made. One of these few places is the Welsh Cardiff, where the Panasonic Connect factory is located. We were able to take a peek inside the plant.

Laptops are pretty much always made in an Asian country nowadays - be it China, India, Japan, Taiwan or Vietnam. Laptop factories in Europe have been practically wiped from the map. The last prominent plant in the German city of Augsburg, owned by Fujitsu, was closed in 2018. At the time, the German media titled "the last European laptop factory is closing its doors". But there still is a laptop factory in Europe. It is located in the Welsh Cardiff and owned by Panasonic.

Panasonic is not a large PC manufacturer. This OEM concentrates its business on their Japanese home-turf, as well as on rugged PC for institutional customers, especially large enterprise and the military. Current models, like the Panasonic Toughbook 55, cost at least €2,000 in Europe. The high pricing when combined with the utilitarian design makes Panasonic irrelevant for the wider laptop market.

While Panasonic probably does not matter for the average laptop buyer outside Japan, the focus on this small, expensive part of the market also makes Panasonic special. One of the advantages: Panasonic still has a European plant.

It has to be mentioned though that Panasonic does not completely assemble the Toughbooks in Europe. Much of the manufacturing is done in Asia, in factories in Japan and Taiwan. There, the Toughbooks are prepared and finished 75 percent. In Cardiff, the final 25 percent for machines meant for the European market are handled. Those 25 percent are very important though, as the laptops are configured according to customers wishes. Panasonic Toughbooks are not only very robust, but also modular. Accordingly, many customization options are available for customers.   

Panasonic factory: Production hall
Panasonic factory: Production hall
Toughbook assembly
Toughbook assembly
Newly assembled Toughbooks in testing
Newly assembled Toughbooks in testing

Apart from the final assembly, the British Panasonic plant, which used to be much bigger and manufacturer TVs, some additional functions: For one, it serves as a test-center for the Mil spec testing, to ensure that all the Toughbooks made here are built up to standard. Secondly, hardware is developed and made here, in this case mounts for Toughbooks and their docks, which are designed for use in military vehicles. Third, the Panasonic factory also is the European service center - defective Toughbook laptops from all over Europe are fixed here.

Toughbook on a shaker for the mil spec testing
Toughbook on a shaker for the mil spec testing
Toughbook service station
Toughbook service station
Toughbooks imaging after repair
Toughbooks imaging after repair

At the moment, the Toughbook portfolio consists of four different models: The Panasonic Toughbook 40 and the Panasonic Toughbook 55 (available from Amazon for $2,495) are normal clamshell laptops, with the Toughbook 55 being "semi rugged" and the Toughbook 40 "fully rugged". Apart from those, there is also the Toughbook 33 and Toughbook G2, which are both 2-in-1 tablets with removable keyboard docks. For the Japanese market, Panasonic also makes the so called "Let's Note" laptops, which are only sold in Japan. Panasonic Let's Note is marketed as "business rugged", making them similar to Lenovo ThinkPad, Dell Latitudes or HP Elitebooks.

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> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2023 04 > Only laptop factory in Europe: A look into the Panasonic Toughbook plant in Cardiff
Benjamin Herzig, 2023-04-28 (Update: 2023-04-28)