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AI shopping app allegedly used humans, founder charged with fraud

The founder of a supposed AI-powered checkout service has been arrested for fraud. The app allegedly relied almost entirely on human input. (Image source: Bing image generation)
The founder of a supposed AI-powered checkout service has been arrested for fraud. The app allegedly relied almost entirely on human input. (Image source: Bing image generation)
The founder of Nate, an AI-powered shopping app that promised a universal checkout experience, was charged with fraud Wednesday. Rather than utilizing machine learning and artificial intelligence as advertised, the app allegedly used hundreds of call center employees to transact purchases.

Turns out the founder of an artificial intelligence-powered shopping app wasn't that intelligent.

Albert Saniger, the founder of an AI shopping app known as Nate, was indicted Wednesday by the United States Department of Justice (DOJ) on charges of fraud. The DOJ alleges that Saniger "engaged in a scheme to defraud investors and prospective investors in his start-up Nate, Inc. by making materially false and misleading statements about the company's use of proprietary artificial intelligence ("AI") and its operational capabilities."

Nate is an app that was designed in 2018 to use AI to create a one-stop checkout for multiple e-commerce shops, allowing users to complete transactions and purchases with a single click, no matter the retailer. The DOJ claims that is not how the app works; rather, "transactions processed through nate [sic] were, at times, manually completed by contractors in the Philippines and Romania and, at other times, completed by bots." The DOJ asserts that Nate's actual usage of AI for transaction completion was "essentially 0."

The DOJ further claims that Saniger knew fully well that Nate required manual input to function but continued to sell the app as "AI-driven" to secure investments, including a $38 million Series A investment in 2021.

As a final point in the DOJ's indictment, Saniger allegedly began liquidating Nate's assets at the beginning of 2023 to cover expenses after cash ran dry. According to the DOJ, this left investors "with near total losses."

You can read the full indictment filed by the DOJ via the link in the sources section below.

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> Expert Reviews and News on Laptops, Smartphones and Tech Innovations > News > News Archive > Newsarchive 2025 04 > AI shopping app allegedly used humans, founder charged with fraud
Sam Medley, 2025-04-11 (Update: 2025-04-14)