Reminder: webOS Cloud Services to end soon

NEW: There will be a short extension period for cloud services support of webOS devices.

As previously announced, cloud services support for webOS devices was to end on January 15, 2015. To assist customers in transitioning in new services, we have decided to extend the shutdown date by two months. The new end date is March 15, 2015

We appreciate our customers’ loyalty to the webOS platform. But now, more than three (3) years after the last device was sold, only a small fraction of the devices are still connecting. Therefore, the time has come to shut down the services.

All devices running webOS will continue to run after the cloud services are terminated. However, they will no longer be able to:

• Download new apps or updates. The HP App Catalog will be unavailable after the shutdown
• Backup or restore devices from the cloud
• Setup new devices
• Recover lost passwords

What this means to you:

• The HP App Catalog no longer supports new app purchases as of November 1, 2014.
• Updates may have been posted by developers until November 10, 2014 and users can download any available updates until the services shut down
• You should make arrangements to backup or transfer your contacts, etc.prior to the service shutdown on March 15, 2015
• You will no longer be able to backup, restore, reset or initialize a webOS device as of March 15, 2015.

There will be additional reminders as the new date for final shutdown approaches. An FAQ can be found at https://developer.palm.com/<wbr />content/resources/develop/faq.<wbr />html

Timeline

• 10/15/14          Announcement to users and developers COMPLETE
• 11/1/14            New app purchases end COMPLETE
• 11/10/14          App update submissions end
• 3/15/15            Public shutdown of services