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Samsung Galaxy Tab return rate is as high as 16%

This is in comparison to an incredible 2% return rate of the iPad

Something is seriously going wrong here! The much-hyped Samsung Galaxy Tab was welcomed whole-heartedly when it arrived, but then the craze seems to have died down a bit. This could be one reason – ITG Investment Research reveals that since November 2010 when the tablet was launched, about 16% units have been returned across 6,000 wireless stores. ITG analysts have not explained possible reasons for the high Galaxy return rate.

This is in comparison to a meager 2% return rate for the iPad since the same time-frame. Although this data is only for iPad Verizon, it still is safe to say that the iPad has a much better retention ration than the G Tab.

This comes in the heels of Samsung’s announcement of over 2 million shipment of the tablet in its first three months, which eventually turned out to be a bit of a misleading statement as the number is actually the shipment from Samsung to retailers and not the ones actually got sold.

What could be the possible reasons? Computerworld mentions some bloggers that say it is because of Android 2.2, which seems a good argument. The apps run at a Froyoish resolution of 800 x 400 pixels and not at the full 1024 x 600.

Android 2.2 aka Froyo is not optimized for tablet form-factor and, although brilliant, is meant for only smartphones. This calls for an upgradation to Honeycomb (Android 3.0) but again, the news is that G Tab might never get an update. This can bring down the gadget when Honeycomb and Tegra 2 powered tablets come to the market.

Waiting for the Tab 2.


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Pallab Jyotee Hazarika, 2011-02- 2 (Update: 2012-05-26)