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iMac Hard Drives Get Recalled

In a week where it appeared Apple could do no wrong, a quality issue raises its head. Is Apple, who has arguably not handled every quality issue with good PR, responding quickly enough? And is it doing the right thing?

For owners who have recently purchased an iMac, like in the last 5 months, there is a good chance you need to take some action before all of your data goes for a walk. It appears that some number of the latest generation of iMacs could suffer from an undisclosed hard drive error. The good news is that users have until March of 2012 to take that action. However, it would not be prudent to wait any longer than necessary to get in the queue for a repair.

Those users who have an email address attached to their iMac warranty registration should have received an email already. Otherwise, keep an eye out for it in the next few days. Every iMac, other than the entry-level one, is fitted out with this hard drive, which is the 1TB variant.

Apple has not been forthcoming in defining the root cause of the failure. It could be argued that, in the past, Apple has attempted to keep certain discrepancies, their scope, and estimated time of completion of the fix outside of the public's knowledge. 

In the meantime, owners can hit the link here to find specific instructions as to how Apple wants them to handle their hard drive. 

iMac Hard Drives At Risk


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Jerry Myers, 2011-07-24 (Update: 2012-05-26)