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ChatGPT down: Users report outage globally

Despite the user reports, OpenAI's service status page currently shows no issues. (Image source - OpenAI)
Despite the user reports, OpenAI's service status page currently shows no issues. (Image source - OpenAI)
This morning, ChatGPT was hit by an outage, with hundreds of users reporting that the AI chatbot was not responding to prompts. Update: Issue now being investigated.

September 03, 2025 03:53PM GMT update:

OpenAI has acknowledged the issue and is currently investigating.

OpenAI has acknowledged the issue. (Image source - OpenAI)
OpenAI has acknowledged the issue. (Image source - OpenAI)

Original article continues as follows:

As of 03/09/2025, ChatGPT has been unavailable to most of its customers, globally. When checking X (formerly known as Twitter), we came across hundreds of users reporting issues when trying to access the service. Additionally, according to the statistics filed on Down Detector, thousands of reports were indeed registered, noting that the AI chatbot is failing to respond to prompts.

Users additionally took their voices to Reddit as frustrations mounted... One user wrote: "Yes, it shows only my messages and every response is missing on every chat I have!" Another wrote, "Same I can’t see any responses. Not even my previous ones."

Despite the user reports, OpenAI's service status page currently shows no issues, stating, "We’re fully operational." It remains unclear whether the problem is limited to a specific region or a more widespread, but unacknowledged, outage.

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Darryl Linington, 2025-09- 3 (Update: 2025-09- 3)