Judge rules against Dell in suit over marketing
A New York Judge concluded last Tuesday that Dell deceived it's customers with false and deceptive advertising of it's promotions and warranty services.
Dell guilty of deceiving marketing
Dell was sued last year in May by the New York attorney general Andrew M. Cuomo. According to the judge, Mr. Cuomo's submissions indicate that fewer than 7 percent of New York applicants qualify for the promotions Dell offered in it's advertisements, like for example additional memory, instant discounts or no payments for a period of time. Additionally, many affidavits mentioned long waits on the telephone for technical support, or instances when Dell refused to provide on-site service before it had determined what parts needed to be replaced.
Dell disagrees with the judge's decision and says the complaints represent only a tiny fraction of the 6 million transactions in New York between 2003 to 2006, but hasn't yet decided whether it would appeal.
The Judge has allegedly said that restitutions are due, but the record was insufficient to determine how much exactly.
