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Microsoft Surface Hub shipping again; back in stock

The Surface Hub runs a customized version of Windows 10 and is designed for collaboration with multi-touch and ink. (Source: Microsoft)
The Surface Hub runs a customized version of Windows 10 and is designed for collaboration with multi-touch and ink. (Source: Microsoft)
After months of backlogs and supply issues, Microsoft reports that the Hub is back in stock and has shipped to over 2000 customers in 24 markets, with some customers ordering 1500 units.

In an update on the Microsoft Devices Blog, General Manager of Surface, Brian Hall, detailed the current situation regarding Microsoft's popular Surface line of products, including the Surface Book, Surface Pro, and the Surface Hub. The post noted that "the demand we are seeing for Surface Hub far ourstrips our expectations," possibly alluding to the earlier supply crunch which had many companies on waiting lists. The initial availability date was September, 2015. According to Hall, the wait is over, and the Hub has already been shipped to over 2000 customers in 24 countries—with some companies ordering over 1500 units.

In a statement to ZDNet, Julia Atalla, senior director of Microsoft Windows and Devices division, said the Surface Hub is ready to ship and that Microsoft is "at scale" regarding production. The news of high demand for the Hub may come as a surprise to some, given that the collaborative device was delayed twice and also faced price hikes. The Surface Hub is not cheap, starting at $8,999 for the smaller 55-inch model and an impressive $21,999 for the 84-inch variant. However, they seem to have caught on with many companies interested in their potential as facilitators for collaborative work.

In his blog post, Hall also detailed a new "try-and-buy" program for the Surface Hub, allowing prospective large-scale purchasers a change to try the Surface Hub free of charge for 30 days before committing to an order. The program is slated for the US and EU sometime during this Winter, while the Asia-Pacific region will be added at a later date.

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Douglas Black, 2016-12-13 (Update: 2016-12-13)