Asus issues apology for shipping defective Intel laptops, gives list of affected models
Add Asus to the growing list of companies who are taking responsibility in accepting back and replacing faulty Sandy Bridge products from some unfortunate early adopters. According to PCPro, Asus will stop selling their affected products and will be taking back all stock they currently hold. The company will definitely accept returns for those already with a defective Asus product, but in order to ensure “uninterrupted computer experience”, Asus urges those customers to continue using their computers until replacement parts and motherboards are ready.
To aid those who are concerned, Asus has given a list of their affected products on their official site, including several laptop models. Owners of any of the listed models are encouraged to take appropriate actions to ensure a replacement or proper refund.